1. Branch Manager
Responsibilities:
- Plan, manage and oversee the Branch operations towards increasing operational efficiency and profit maximization.
- Implement effective sales strategies to ensure achievement of business targets.
- Lead and motivate staff to provide quality services at all times.
Requirements:
- Candidate must possess at least a Bachelor’s Degree or Professional Degree in Business Studies/Accounting/Finance or its equivalent.
- At least 8 years’ experience in various aspects of banking operational areas with at least 4 years’ of managerial role.
- Must have a strong inclination towards a sales-driven culture with proven track record. Strong leadership abilities with excellent communication and interpersonal skill.
2. Customer Service Officers & Operations Officers
Responsibilities:
- Responsible for the smooth running of the day-to-day office operations of the branch which includes front line supervision and authorization of banking transactions.
- To support the branch in all matters related to operations/sales/marketing and achievement of the branch deposit targets as defined by the Bank.
- To maintain close relationship with customers, handle and resolve customers’ complaints and problems and consistently probe clients to identify and compromise for a "win-win“ situation and service fulfillment.
Requirements:
- Degree in banking related fields from recognized universities/ colleges.
- Possess excellent customer service skill, pleasant personality and excellent communication skills.
- At least 3 years working experience in banking operations. Those with branch banking operations experience would be an advantage.
- Resourceful, target oriented, a team player and able to work under pressure to meet deadlines.
- Must have a inclination towards a sales-driven culture.
Interested candidates are encouraged to send an application online throughcareer@bankislam.com.my
Only shortlisted candidates will be notified.
Closing Date : 30 June 2011