We are looking for dynamic and highly motivated individuals to contribute to the growth of our airline. If you would like to apply for a position:-
CALL CENTRE AGENT (Write-in)
Responsibilities:
- To ensure all incoming call received are answered promptly, efficiently and professionally as per Call Centre Qualitative Standards.
- To answer calls from customer professionally and to convert calls to potential sales.
- Matches underlying needs of customer to available product and services.
- Identify customer needs quickly and able to guide and provide relevant information efficiently.
Requirements:
- Malaysian citizen aged between 20 to 35 years old.
- Minimum qualification: Diploma holders or higher qualification with credit in English & Bahasa Malaysia at SPM level.
- Dynamic, good interpersonal and communication skills.
- Pleasant disposition, courteous and efficient in providing personalized service to customers.
- Good command of Bahasa Malaysia and English. Ability to speak other languages would be an added advantage.
- Having experience and skills in call centre environment would be an added advantage.
- Must be computer literate.
- Must be prepared to work on 24 hours shift duty.
Please submit your application with complete resume and relevant qualifications to the following address:
MALAYSIA AIRLINES
Manager Recruitment
Human Resource Operations
1st Floor, Administration Building 4, MAS Complex B
Sultan Abdul Aziz Shah Airport
47200 Subang, SELANGOR
OR
Email: recruitment@malaysiaairlines.com
Please indicate Position Applied on the top left corner of the envelope.
ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED
CLICK HERE FOR MORE DETAIL
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